Vektor Labs
VEKTOR LABS
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Speak it · Bill it

Vektor Labs
KaasaVoice-first GST billing for retail shops.KuralAI voice agents that make and take your business calls.AboutContactTalk to us
Kural

Thefrontdeskisonanotherline.Thepatienthasalreadycalledthehospitaldowntheroad.

Most missed appointments are missed at the phone, not at the clinic. Kural answers every inbound call, books into the same slot list your desk uses, and hands anything clinical straight to a person.

WhatKuraldoesonthecall.

  1. 01Answers on the first ring, at ten in the morning and at ten at night.
  2. 02Asks who is calling, for which patient, and what the appointment is for.
  3. 03Finds the right department and doctor, and reads out the next available slots.
  4. 04Books the slot and confirms it by SMS or WhatsApp before the call ends.
  5. 05Reschedules or cancels an existing appointment when the caller asks.
  6. 06Transfers immediately to a person for anything clinical or urgent.

Whatyougetbackafterthecall.

The appointment, already booked

Written into the same slot list your front desk works from — not a message someone has to re-enter.

Caller details

Name, number, patient name, department, and the reason for the visit in the caller’s words.

Escalations, flagged

Every call that needed a person, why it needed one, and whether it was picked up.

A record of every call

Including the ones that came in after the desk closed.

Whatpeopleaskbeforetheysayyes.

Is patient data safe?

Call data is processed and stored in India. Consent is recorded at the start of the call, retention is set by you, and access is limited to the people you name — the handling DPDP expects.

Will it give medical advice?

No. Kural books, reschedules and routes. It does not answer clinical questions, and it says so on the call before transferring.

What happens in an emergency?

The call is transferred to a human line immediately. Emergency routing is configured before go-live and tested with your team.

What if the caller only speaks Tamil?

The whole call runs in Tamil, including the slot readout and the confirmation.

Proof

Kural runs healthcare calls for customers today.

TODO — customer name, call volume and quote to be supplied. Nothing is claimed here until it is.

Put Kural on your healthcare calls.

Bring one list, or one number that rings too often. We write the call with you, run it on a real line, and you see exactly what comes back.

Talk to us about volume pricing.